Long-term Care

Long-term Care

Long-term care homes support people living with frailty due to aging, chronic illness, or more complex health needs that require care around the clock. While many residents live in long-term care permanently, others come for shorter stays—whether it’s recovering after illness or injury, or for caregiver respite. The average length of stay in long-term care is 12 to 24 months.

Our home provides 24/7 care in a structured environment for individuals and couples over the age of 19. Our team is trained to meet a wide range of care needs—with flexibility as things change.

Long-term care is often the right fit when someone:

• Needs help with most or all daily routines—like bathing, dressing, or mobility

• Is living with memory loss or behaviours that require structure and supervision

• Experiences frequent falls, infections, or hospital visits

• Lives alone and is becoming isolated or at risk

• Has caregivers who are exhausted or overwhelmed

• Is in the later stages of illness or frailty, when comfort and dignity matter most

Support includes:

• Medication and symptom management

• Personal care, including hygiene and washroom use

• Help with mobility and transferring

• Nutritional and mealtime support

• Housekeeping and laundry

• Advance care planning and end-of-life care

Residents live in small, private rooms—ideal for those who tire easily or are at higher risk of falls. For those living with dementia or memory loss, a simpler space can feel more manageable. For others, especially those used to more space or independence, the transition can take time—and we’re here to support that adjustment.

Long-term care is also a shared, group living environment—home to people at different stages of aging and illness. We work to create a welcoming, respectful space with meaningful engagement, spiritual support, and programs that reflect each person’s needs, preferences, and strengths.

Our interdisciplinary team includes residents and families, nurses, care aides, physicians, pharmacists, physiotherapists, dietitians, engagement staff, and support services. Together, we focus on what matters most: your comfort, your choices, and your quality of life.

Services

Ongoing care planning between the resident, family and multidisciplinary team is provided to promote maximum comfort and quality of life.

Services:

• 24-hour professional care and care planning with a multidisciplinary team

• Food, fluids, snacks in collaboration with an onsite Nutrition Services Manager

• Routine laundry service for bed linens, towels, washcloths and all articles of clothing that can be washed without special attention to the laundering process

• Routine weekly housekeeping services, as well as daily room care by all care team members

• Recreation and Engagement program consisting of a variety of physical, social, purposeful, spiritual and recreational activities, experiences, opportunities. This includes religious services, music, dancing, bingo, concerts, movies, outings

• Specialized foot care nurses, dental hygiene, physiotherapy, occupational therapy, and hair salon services are available at an extra charge

Costs

In long-term care, there is a provincial mandate for the hours of care that are required for each person in care, which directly dictates funding. That provincial amount is 3.36 hours per person in care. At Evergreen, we staff for more than 4 hours per person in care – well above the provincial amount required.

The daily rate for Evergreen’s long-term care beds is $320.93, whether publicly or privately funded.

Publicly funded long-term care beds are a shared cost between the resident and the Ministry of Health. Private pay services are the responsibility of the individual or a third-party payer, if involved, such as Veteran’s Affairs Canada, Indigenous and Northern Affairs Canada, or Extended Health Care such as Blue Cross, Green Shield, etc.

Click Here for more information on costs.

Admission

To be assessed for private care, the first step is to complete the application for accommodation. Upon receipt of this application, we will confirm receipt of application via email, and then review eligibility.

For information on publicly funded long-term care, please connect with your case manager at Island Health https://www.islandhealth.ca/our-services/home-care-services/accessing-community-health-services

For more information on long-term care, please select: https://www2.gov.bc.ca/gov/content/health/accessing-health-care/home-community-care/care-options-and-cost/long-term-care-services