Long-term Care

 

Long-term Care

Long-term care provides 24-hour professional care to individuals and couples over the age of 19, in a supportive and secure environment. Our inter-disciplinary team works hard to meet the complex health needs of those in our care. The average length of stay is 12-24 months.

Assistance is provided for all aspects of care, including disease, symptom, and medication management, personal care and hygiene, transferring, mobilizing and repositioning, nutrition, and laundry and housekeeping. We offer a robust engagement/recreation program to provide social, spiritual, physical, and psychosocial support.

The multi-disciplinary team consists of the resident (s) and family, physicians, nurses, care aides, psychology, pharmacy, physiotherapy, kinesiology, occupational therapy, dietary services, recreational and engagement therapy, and hospice services. Care planning is a continuous process within our team with the commitment to promoting, and maintaining maximum comfort and quality of life.


Services

Ongoing care planning between the resident, family and multidisciplinary team is provided to promote maximum comfort and quality of life.

Services:

  • 24-hour professional care and care planning with a multidisciplinary team

  • Food, fluids, snacks in collaboration with an onsite Nutrition Services Manager

  • Routine laundry service for bed linens, towels, washcloths and all articles of clothing that can be washed without special attention to the laundering process

  • Routine weekly housekeeping services, as well as daily room care by all care team members

  • Recreation and Engagement program consisting of a variety of physical, social, purposeful, spiritual and recreational activities, experiences, opportunities. This includes religious services, music, dancing, bingo, concerts, movies, outings

  • Specialized foot care nurses, dental hygiene, physiotherapy, occupational therapy, and hair salon services are available at an extra charge


Costs

In long-term care, there is a provincial mandate for the hours of care that are required for each person in care, which directly dictates funding. That provincial amount is 3.36 hours per person in care. At Evergreen, we staff for more than 4 hours per person in care – well above the provincial amount required.

The daily rate for Evergreen’s long-term care beds is $320.93, whether publicly or privately funded.

Publicly funded long-term care beds are a shared cost between the resident and the Ministry of Health. Private pay services are the responsibility of the individual or a third-party payer, if involved, such as Veteran’s Affairs Canada, Indigenous and Northern Affairs Canada, or Extended Health Care such as Blue Cross, Green Shield, etc.

Click Here for more information on costs.


Admission

To be assessed for private care, the first step is to complete the application for accommodation. Upon receipt of this application, we will confirm receipt of application via email, and then review eligibility.


For information on publicly funded long-term care, please connect with your case manager at Island Health https://www.islandhealth.ca/our-services/home-care-services/accessing-community-health-services


 

“The atmosphere at Evergreen Seniors home is warm and welcoming. The first time I walked in I remarked on how happy team members appeared and how everyone smiles at each other. This reflects the philosophy of Evergreen Seniors home – a warm and inclusive place to be. Care provided to residents reflects the concept of client focused care, and in my opinion is an example of respect. Routines and activities exist in this facility of course, however not to the point where the unique needs of the resident must be adjusted. In fact, routines are molded around the resident’s needs. Finally, the care that I observe regarding resident needs in this facility is that of best practice..”

— Rachel, Nursing Instructor